Tom Raper RV's - Richmond, IN
2250 Williamsburg Pike
Richmond, IN 47374
|2007 KZ Jag 32JSS (Used)|
Stock #: 1304372
Class: Travel Trailer Bunkhouse
|2007 KZ Spree 260RBS (Used)|
Stock #: 1304021
Class: Travel Trailer Rear Bath
|2004 KZ Sportmen 2404 (Used)|
Stock #: 1404031
Class: Travel Trailer Bunkhouse
|2009 KZ Spree 35 (Used)|
Stock #: 1403641
Class: Travel Trailer Bunkhouse
|2007 KZ Durango 325SB (Used)|
Stock #: 1404181
Class: Fifth Wheel
|Type of RV:||Travel Trailer Bunkhouse|
|Length of RV:||30' 0'|
|# of Slides:||1|
|This RV Sleeps:||8 people|
|This RV Weighs:||6,080 lbs|
Tom and Becky Smallridge from Chillicothe, OH
Three years ago you helped us obtain our first motorhome, a B Plus. You were very patient with us, you listened to what we wanted, you answered all our questions, you treated us like family and we knew you were a phone call away if we had any problems after our purchase. Recently we decided to upgrade to a Class A motorhome so we looked you up at the RV Show in Columbus. You walked us through the A.C.E. and we knew this is what we wanted. Over the past several weeks we have kept in touch with you and again you showed us the same great treatment as the first time. You worked with us through the frigid cold to help us obtain our new RV. Thank you.
If we ever do upgrade again or know of someone wanting a camper, trailer or a motorhome we will most definitely recommend that they talk to you.
Thanks again Tim.
Karl and Lichele Bausman from Monroe, MI
My husband and I would like to thank the staff that assisted us with the purchase of our new motor home.
Our first motor home was a 2001 Damon Daybreak that we purchased from an elderly gentlemen who could no longer use it. We learned that we loved camping, via motor home, so much that we wanted to upgrade. So we purchased a Fleetwood Storm, from a different dealership than yours. We will call it "X" dealership.
After a year, we decided we wanted a floor plan that better suited our needs, so we thought about purchasing a Fleetwood Bounder; we liked the floor plan. But, we knew we wanted to search out a different dealership.
After much research, my husband located your dealership. So we started conversation, via phone, with Larry Rue, and that's where our fabulous experience began.
First, let me say that Larry was not only very friendly, but efficient, knowledgeable, and professional, as well. We found him to be very interested in our needs. As I stated earlier, we pretty much knew that we were going to purchase a Fleetwood Bounder. Larry said he had one that met our needs; so we set up an appointment two weekends ago to go and look at it.
When we arrived, Larry met us and we got started. Much to our surprise, we weren't as happy with the Fleetwood Bounder as we hoped we would be, and asked Larry to show us other units....whatever he had that was close to our price range. I was so surprised that Larry didn't get "ticked off" because I wanted to see "other motor homes". He graciously said "sure" and off we went! I was thrilled, because that was not the treatment we received from "X" dealership.
Larry was patient and kind; unlike other salesmen we have encountered. We knew Larry was the salesman for us. Larry told us that he had a unit that was a little out of our price range, but we might like it. Well, boy did we like it! It was a 2014 Allegro. We didn't really think we could swing the payment, but asked Larry to see what he could do anyway. It ended up that we just couldn't get together on the price, although we weren't that far off. So, we parted ways and headed home. We were all disappointed. But everyone has a budget they have to live within, and Larry understood that. We are no exception.
Half way home, we just couldn't get the Allegro off of our minds! We called Larry back to see if we could meet halfway on the payment numbers we originally discussed. Larry was able to get that done for us. We were so happy and so excited to be able to own a Tiffin Allegro. Since we were already halfway home, we scheduled with Larry to come back the next weekend and pick up the new Allegro.
We arrived early for our appointment with Larry. We were surprised when we saw him in our unit actually doing "cleaning touch-ups"! We chose the Allegro because of the attention paid to details. That said, we felt like Larry was paying attention to details. Again, something we did not experience at dealership "X", during our prior purchase. We appreciate everything that Larry did for us; he was AWESOME!
After that, John Isaacs did our walk-through. It was fabulous! He took his time and explained everything thoroughly. He is both professional and knowledgeable. He made us feel like we were the only people on his schedule for the day. Again, not the walk-through experience we received at "X" dealership. Your dealership did an outstanding job with this!
From there, we met Jim Lakes. He was friendly, to the point, knowledgeable, and professional. Let me add efficient to that list, as the financial portion of things moved along nicely. He answered all of our questions.
Beth Cash worked on the final part of things. She also helped us with a temporary tag and coordinating our Progressive Insurance changes with Deb Jennings. Both ladies were efficient, knowledgeable and professional. Deb is now our new Progressive agent.
The experience didn't end there! We received a nice $25 gift certificate to spend in your store and we did. The young men at the counter were very helpful. They even made sure we had our parts catalog to take home with us. It was service with a smile; something you don't see often in young people these days. Thank you for the gift certificate! We appreciated it! Again, a nice touch that we did not experience from "X" dealership.
Finally, when we went back to get in our new coach, we found the DVD that the nice young man took while we were getting our walk-through. What a nice touch!
Your dealership thinks of everything! Your staff's attention to detail from start to finish, of this deal, was amazing! You provide a world-class customer service experience and we thank you for it.
We plan to upgrade down the road, and we will return to your dealership. Again, many thanks!
On the way home, I asked my husband to rate his experience with your dealership on a scale of 1 - 10, compared to "X" dealership. He said it was a "10"! I echo that sentiment. Keep up the good work. We will send anyone we know, that is looking for a motor home, your way!
I know I was long winded, but service this good needs to be praised!
Alex Fornwald from Cincinnati, OH
"I purchased a 2013 Tracer 230FBS from Steve Raabe on
May 21st. The experience with Steve was very enjoyable and stress free.
I will not hesitate to suggest Tom Raper to anyone I know who is
interested in a purchase of an RV.
Thanks so much for a very memorable experience. I wish more places
gave such dedicated service and had such professional employees."
James J. Jackson from Taylor Mills, Kentucky
To Tom Raper Company,
I am a new customer of Tom Raper out of Richmond, IN. I was reluctant at first in purchasing a camper. Spending weekends in a confined area with my crazy family did not seem fun to me. However, through the persuasive ways of my wife, I decided to buy a travel trailer through you all.
Mark Casebold is the sales rep who went out of his way to help me and my family become campers. Mark was fun and energetic. He was able to solve any fears I had of campers.
Charlie from service was most helpful. This kind gentlemen took his time to explain EVERYTHING I needed to know about my camper. Charlie is the guru of campers!
There was also one other man I want to thank but can't remember his name. He was from Service and installed the brake controller on my truck. I enjoyed talking to him about coon huntin' and his daughter. Again, this person went over and beyond to answer all questions I had about hauling a camper.
Thank you for all your help!
The Jackson family is fully enjoying their 19ft. camper. Looking forward to doing business in the future.
Col. Amanda W. Gladney from USAF
Dear Tom Raper RVs,
Thank you for your support of this year's Air Force Materiel Command's Tattoo, "Freedom Call - Service, Honor and Sacrifice".
While inclement weather forced a cancellation of the event, we are truly grateful for our highly supportive sponsors of the region's premier Independence Day-related event.
Wright-Patterson Air Force Base is especially appreciative of your strong community support of the base, its 27,300 people, and its diverse missions supporting the world's finest air and space forces. Again, thank you for being an outstanding teammate of Wright-Patt and our United States Air Force.
Amanda W. Gladney
Doug and Terri Cosner from S Charleston, oh
We are retiring soon and looking for a class A motorhome to live out ourr hopes and dreams, and went down to Tom Raper Indiana. Luckily Kim Smith was our salesperson. We test drove two campers, two different styles and wanted to combine the best of those two into one RV. We commented that if we had the body style of one with the layout of the other, We'd be in business. Lo and behold the next week Kim texted us and insisted that she had the perfect one for us. An hour later Kim texted again and asked if we were on our way. So when we arrived she had the motor coach ready and running and as we stepped on board we both knew it felt like home. Kim took the time to listen and worked hard to make our dream a reality. She made our experience at Tom Raper one of the most enjoyable buying experiences we've ever had. You need to get to know Kim Smith because she's totally amazing and heaven sent!
Dennis & Donna French Kennebunk from Lyman, ME
Hi Tim, we made it home safely despite the weather !! Wanted to thank you and all the folks at Tom Raper for the excellent service and negotiations throughout the sales experience. For us purchasing via an internet process was a nervous experience - but, you made it easy and the promises, and the 5th wheel, were as discussed and actually beat all our expectaions !! What made it an even greater experience is the level of service we received after the purchase. Please pass along a huge thanks to Mike for the walk-thru and all the extra tips. Also, pass on the thanks to the service dept on helping me with the hookup of the 5th wheel to my truck the next day - the weather was not the best but they did not hesitate to take the time to spend with us and to provide more tips and recommendations ! The wife and I have owned tents, pop-ups, trailers , 5th wheels , and motorhomes in our 37 years of campings and RV'ing - this was one of our best experiences in the buying process - thanks ! Heartland Big Country Rv'ers !
Riggin Reins from Lebanon, IN
Wow!!! I like the redesign of tomraper.com! The new features are user friendly, and the amount of information and pictures provided for each motorhome is outstanding! I can keep up to date now with the newest styles and accessories in the motorhome world with ease... Thanks!
Delivery is a flat rate of $100.00. Freight charges are $2.50 per mile.
Distance: 1998.62 miles.
Estimated Cost: $4996.55
This tool is available to estimate freight and delivery and give you a general idea of costs. Our delivery cost and/or per mile costs can change without notice. Final freight and delivery costs will be calculated with your deal. Costs are calculated based on the zip code distance from your location to ours.