525

Customer Plus Program


Tom Raper RV's

1989 Newmar London Aire 40

Unit Location:

Tom Raper RV's - Richmond, IN
2250 Williamsburg Pike
Richmond, IN 47374

Contact Information:

  • Toll Free: (800) 727-3778
  • Local: (765) 966-8361
  • Fax: (765) 966-1840

Unit Description:

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Customer Plus Program:

FREE WITH EVERY NEW OR PREOWNED RV!
  • FREE Emergency Roadside Assistance Program
  • FREE Resort Camping
  • FREE Annual Service Check-Ups
  • FREE Vacation Rewards Club Membership
  • Everyday Discounts on all Labor, Installation & Parts Store Purchases 

Unit Details and Specs:

Stock Number:1105955
Model Number:40
Type of RV:Fifth Wheel
Condition:Used
Status:Sold

Unit Options:

Spare Tire
Generator
Furnace
Convection Oven
Manual Jacks
Patio Awning
Electric Water Heater
Queen Bed
Day/night Shades
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Testimonials:

Bill and Sandi Rullman from Lawranceburg, IN

Dear Barry (Richmond Sales Representative);

Sorry we missed you before we left last Wednesday.
We decided to go home instead of staying overnight.
We have been having fun going through storage bins in new coach!
We want to thank you and everybody we had contact with at Tom Rapers.
You helped us get the "camper" we always wanted!

Bill and Sandi Rullman (and Ellie)
Lawranceburg, IN

James J. Jackson from Taylor Mills, Kentucky

To Tom Raper Company,

I am a new customer of Tom Raper out of Richmond, IN. I was reluctant at first in purchasing a camper. Spending weekends in a confined area with my crazy family did not seem fun to me. However, through the persuasive ways of my wife, I decided to buy a travel trailer through you all.

Mark Casebold is the sales rep who went out of his way to help me and my family become campers. Mark was fun and energetic. He was able to solve any fears I had of campers.

Charlie from service was most helpful. This kind gentlemen took his time to explain EVERYTHING I needed to know about my camper. Charlie is the guru of campers!

There was also one other man I want to thank but can't remember his name. He was from Service and installed the brake controller on my truck. I enjoyed talking to him about coon huntin' and his daughter. Again, this person went over and beyond to answer all questions I had about hauling a camper.

Thank you for all your help!

The Jackson family is fully enjoying their 19ft. camper. Looking forward to doing business in the future.

Betty & Kenny Wise from Hanover, IN

Dear Mr. Dargie (Service Manager),

I just wanted to let you know how great the people are, working for you. From Bob Goldberg (Salesperson), he made us feel special and adressed our needs and got us a great deal.

The person that did our financing, he was so friendly and helpful.
The girl I think her name was Beth and the boy helping her at the service desk - they were very pleasant and were working hard to take care of everyone's needs.

The boys who work in the service center gave us our walk through, answered all our concerns and were very friendly. They worked hard to install the awnings over the slide outs, the hitch, and load bars. We had an electrical problem that they worked until they got it right.

I think all of the boys and girls that were involved in this deal are a great bunch of people. We thank all of you so much.

Mr.Tilson from Greens Fork, IN

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"Kim is a good salesmen and I live around here. My wife loved it so we got it."

Mr. Tilson

Karl and Lichele Bausman from Monroe, MI

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My husband and I would like to thank the staff that assisted us with the purchase of our new motor home.

Our first motor home was a 2001 Damon Daybreak that we purchased from an elderly gentlemen who could no longer use it. We learned that we loved camping, via motor home, so much that we wanted to upgrade. So we purchased a Fleetwood Storm, from a different dealership than yours. We will call it "X" dealership.
After a year, we decided we wanted a floor plan that better suited our needs, so we thought about purchasing a Fleetwood Bounder; we liked the floor plan. But, we knew we wanted to search out a different dealership.

After much research, my husband located your dealership. So we started conversation, via phone, with Larry Rue, and that's where our fabulous experience began.
First, let me say that Larry was not only very friendly, but efficient, knowledgeable, and professional, as well. We found him to be very interested in our needs. As I stated earlier, we pretty much knew that we were going to purchase a Fleetwood Bounder. Larry said he had one that met our needs; so we set up an appointment two weekends ago to go and look at it.
When we arrived, Larry met us and we got started. Much to our surprise, we weren't as happy with the Fleetwood Bounder as we hoped we would be, and asked Larry to show us other units....whatever he had that was close to our price range. I was so surprised that Larry didn't get "ticked off" because I wanted to see "other motor homes". He graciously said "sure" and off we went! I was thrilled, because that was not the treatment we received from "X" dealership.
Larry was patient and kind; unlike other salesmen we have encountered. We knew Larry was the salesman for us. Larry told us that he had a unit that was a little out of our price range, but we might like it. Well, boy did we like it! It was a 2014 Allegro. We didn't really think we could swing the payment, but asked Larry to see what he could do anyway. It ended up that we just couldn't get together on the price, although we weren't that far off. So, we parted ways and headed home. We were all disappointed. But everyone has a budget they have to live within, and Larry understood that. We are no exception.
Half way home, we just couldn't get the Allegro off of our minds! We called Larry back to see if we could meet halfway on the payment numbers we originally discussed. Larry was able to get that done for us. We were so happy and so excited to be able to own a Tiffin Allegro. Since we were already halfway home, we scheduled with Larry to come back the next weekend and pick up the new Allegro.
We arrived early for our appointment with Larry. We were surprised when we saw him in our unit actually doing "cleaning touch-ups"! We chose the Allegro because of the attention paid to details. That said, we felt like Larry was paying attention to details. Again, something we did not experience at dealership "X", during our prior purchase. We appreciate everything that Larry did for us; he was AWESOME!
After that, John Isaacs did our walk-through. It was fabulous! He took his time and explained everything thoroughly. He is both professional and knowledgeable. He made us feel like we were the only people on his schedule for the day. Again, not the walk-through experience we received at "X" dealership. Your dealership did an outstanding job with this!
From there, we met Jim Lakes. He was friendly, to the point, knowledgeable, and professional. Let me add efficient to that list, as the financial portion of things moved along nicely. He answered all of our questions.
Beth Cash worked on the final part of things. She also helped us with a temporary tag and coordinating our Progressive Insurance changes with Deb Jennings. Both ladies were efficient, knowledgeable and professional. Deb is now our new Progressive agent.
The experience didn't end there! We received a nice $25 gift certificate to spend in your store and we did. The young men at the counter were very helpful. They even made sure we had our parts catalog to take home with us. It was service with a smile; something you don't see often in young people these days. Thank you for the gift certificate! We appreciated it! Again, a nice touch that we did not experience from "X" dealership.
Finally, when we went back to get in our new coach, we found the DVD that the nice young man took while we were getting our walk-through. What a nice touch!
Your dealership thinks of everything! Your staff's attention to detail from start to finish, of this deal, was amazing! You provide a world-class customer service experience and we thank you for it.
We plan to upgrade down the road, and we will return to your dealership. Again, many thanks!
On the way home, I asked my husband to rate his experience with your dealership on a scale of 1 - 10, compared to "X" dealership. He said it was a "10"! I echo that sentiment. Keep up the good work. We will send anyone we know, that is looking for a motor home, your way!
I know I was long winded, but service this good needs to be praised!

Alex Fornwald from Cincinnati, OH

"I purchased a 2013 Tracer 230FBS from Steve Raabe on
May 21st. The experience with Steve was very enjoyable and stress free.

I will not hesitate to suggest Tom Raper to anyone I know who is
interested in a purchase of an RV.

Thanks so much for a very memorable experience. I wish more places
gave such dedicated service and had such professional employees."

Alex Fornwald
Cincinnati, OH

David Denny JR from Richmond, KY

Just wanted to take an opportunity to say thanks again. As of now my whole experience from the start has been just GREAT. I'm sorry I didn't get to see you before I left yesterday but I was in a hurry. After I got home I realized a few more minutes wouldn't have hurt. I got home at the edge of dark and got settled in just in time. I really appreciate your patience and willingness to give me time to make my decisions and walk me thru all the great options you guys had for me such as pricing, ice maker, iPad ,financing and your friendly staff along with Pete . The guys in the back the service department are top notch . Everyone of them. I had the opportunity to speak with most of them. Everyone I was in contact with was very friendly but more importantly professional. I will be sure to pass you along as a reference to anyone and everyone in need of campers. Thanks so much. We love the crusader but even more we love all the great deals that came with it. I hope today and always God blesses you with many many blessings to come . Thanks again Sherman I personally have been blessed just to get to know you . Best of luck in all you do.

Dennis & Donna French Kennebunk from Lyman, ME

Hi Tim, we made it home safely despite the weather !! Wanted to thank you and all the folks at Tom Raper for the excellent service and negotiations throughout the sales experience. For us purchasing via an internet process was a nervous experience - but, you made it easy and the promises, and the 5th wheel, were as discussed and actually beat all our expectaions !! What made it an even greater experience is the level of service we received after the purchase. Please pass along a huge thanks to Mike for the walk-thru and all the extra tips. Also, pass on the thanks to the service dept on helping me with the hookup of the 5th wheel to my truck the next day - the weather was not the best but they did not hesitate to take the time to spend with us and to provide more tips and recommendations ! The wife and I have owned tents, pop-ups, trailers , 5th wheels , and motorhomes in our 37 years of campings and RV'ing - this was one of our best experiences in the buying process - thanks ! Heartland Big Country Rv'ers !

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Calculate Freight for Delivery

Delivery is a flat rate of $100.00. Freight charges are $2.50 per mile.

Distance:  1998.62 miles.

Estimated Cost:  $4996.55

This tool is available to estimate freight and delivery and give you a general idea of costs. Our delivery cost and/or per mile costs can change without notice. Final freight and delivery costs will be calculated with your deal. Costs are calculated based on the zip code distance from your location to ours.

 

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