580

Customer Plus Program


Tom Raper RV's

2013 Palomino Puma 28KRB

List Price:$28,250

Unit Location:

Tom Raper RV's - London, OH
1305 N London Deleware Rd
London, OH 43140

Contact Information:

  • Toll Free: (888) 892-0827
  • Local: (614) 879-9800
  • Fax: (614) 879-9871

Unit Description:

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Customer Plus Program:

FREE WITH EVERY NEW OR PREOWNED RV!
  • FREE Emergency Roadside Assistance Program
  • FREE Resort Camping
  • FREE Annual Service Check-Ups
  • FREE Vacation Rewards Club Membership
  • Everyday Discounts on all Labor, Installation & Parts Store Purchases 

Unit Details and Specs:

Stock Number:1203340
VIN Number:4X4TPAD23DP040459
Model Number:28KRB
Type of RV:Travel Trailer Rear Bath
Condition:New
Status:Sold
Length of RV:27' 11'
Exterior Color:White
Interior Color:Nutmeg
# of Slides:1
This RV Sleeps:6 people
This RV Weighs:7,127 lbs

Unit Options:

Range Cover
Double Dorr Refer Ipo House Type
Oven
Microwave
Tv Antenna W/booster & Cable Hook Up
13,500 Btu Ducted A/c
Bedspread
Tub Surround
Bath Skylight
Glass Shower Door
Hide A Bed Sofa
4 Stabilizer Jacks
Diamond Plate
30 Lb Gas Bottles & Cover
Spare Tire & Carrier
Folding Grab Handle
Carbon Monoxide Detector
Show Buster Pkg 2
Print Page
QR Code

Testimonials:

The Barneys from Reynoldsburg, Ohio

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I was in the store about six months ago and talked with salesman Dan Eggleston. I told him we were not close to doing anything. Unlike the other salesmen we dealt with at other dealerships Dan still spent a lot of time with us answering all our questions. When we got a little closer we know Dan was our guy. We were blown away with our treatment of the whole staff at Tom Raper in London" When we left we felt like they were all family.

Mr. Barney

Betty & Kenny Wise from Hanover, IN

Dear Mr. Dargie (Service Manager),

I just wanted to let you know how great the people are, working for you. From Bob Goldberg (Salesperson), he made us feel special and adressed our needs and got us a great deal.

The person that did our financing, he was so friendly and helpful.
The girl I think her name was Beth and the boy helping her at the service desk - they were very pleasant and were working hard to take care of everyone's needs.

The boys who work in the service center gave us our walk through, answered all our concerns and were very friendly. They worked hard to install the awnings over the slide outs, the hitch, and load bars. We had an electrical problem that they worked until they got it right.

I think all of the boys and girls that were involved in this deal are a great bunch of people. We thank all of you so much.

Karl and Lichele Bausman from Monroe, MI

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My husband and I would like to thank the staff that assisted us with the purchase of our new motor home.

Our first motor home was a 2001 Damon Daybreak that we purchased from an elderly gentlemen who could no longer use it. We learned that we loved camping, via motor home, so much that we wanted to upgrade. So we purchased a Fleetwood Storm, from a different dealership than yours. We will call it "X" dealership.
After a year, we decided we wanted a floor plan that better suited our needs, so we thought about purchasing a Fleetwood Bounder; we liked the floor plan. But, we knew we wanted to search out a different dealership.

After much research, my husband located your dealership. So we started conversation, via phone, with Larry Rue, and that's where our fabulous experience began.
First, let me say that Larry was not only very friendly, but efficient, knowledgeable, and professional, as well. We found him to be very interested in our needs. As I stated earlier, we pretty much knew that we were going to purchase a Fleetwood Bounder. Larry said he had one that met our needs; so we set up an appointment two weekends ago to go and look at it.
When we arrived, Larry met us and we got started. Much to our surprise, we weren't as happy with the Fleetwood Bounder as we hoped we would be, and asked Larry to show us other units....whatever he had that was close to our price range. I was so surprised that Larry didn't get "ticked off" because I wanted to see "other motor homes". He graciously said "sure" and off we went! I was thrilled, because that was not the treatment we received from "X" dealership.
Larry was patient and kind; unlike other salesmen we have encountered. We knew Larry was the salesman for us. Larry told us that he had a unit that was a little out of our price range, but we might like it. Well, boy did we like it! It was a 2014 Allegro. We didn't really think we could swing the payment, but asked Larry to see what he could do anyway. It ended up that we just couldn't get together on the price, although we weren't that far off. So, we parted ways and headed home. We were all disappointed. But everyone has a budget they have to live within, and Larry understood that. We are no exception.
Half way home, we just couldn't get the Allegro off of our minds! We called Larry back to see if we could meet halfway on the payment numbers we originally discussed. Larry was able to get that done for us. We were so happy and so excited to be able to own a Tiffin Allegro. Since we were already halfway home, we scheduled with Larry to come back the next weekend and pick up the new Allegro.
We arrived early for our appointment with Larry. We were surprised when we saw him in our unit actually doing "cleaning touch-ups"! We chose the Allegro because of the attention paid to details. That said, we felt like Larry was paying attention to details. Again, something we did not experience at dealership "X", during our prior purchase. We appreciate everything that Larry did for us; he was AWESOME!
After that, John Isaacs did our walk-through. It was fabulous! He took his time and explained everything thoroughly. He is both professional and knowledgeable. He made us feel like we were the only people on his schedule for the day. Again, not the walk-through experience we received at "X" dealership. Your dealership did an outstanding job with this!
From there, we met Jim Lakes. He was friendly, to the point, knowledgeable, and professional. Let me add efficient to that list, as the financial portion of things moved along nicely. He answered all of our questions.
Beth Cash worked on the final part of things. She also helped us with a temporary tag and coordinating our Progressive Insurance changes with Deb Jennings. Both ladies were efficient, knowledgeable and professional. Deb is now our new Progressive agent.
The experience didn't end there! We received a nice $25 gift certificate to spend in your store and we did. The young men at the counter were very helpful. They even made sure we had our parts catalog to take home with us. It was service with a smile; something you don't see often in young people these days. Thank you for the gift certificate! We appreciated it! Again, a nice touch that we did not experience from "X" dealership.
Finally, when we went back to get in our new coach, we found the DVD that the nice young man took while we were getting our walk-through. What a nice touch!
Your dealership thinks of everything! Your staff's attention to detail from start to finish, of this deal, was amazing! You provide a world-class customer service experience and we thank you for it.
We plan to upgrade down the road, and we will return to your dealership. Again, many thanks!
On the way home, I asked my husband to rate his experience with your dealership on a scale of 1 - 10, compared to "X" dealership. He said it was a "10"! I echo that sentiment. Keep up the good work. We will send anyone we know, that is looking for a motor home, your way!
I know I was long winded, but service this good needs to be praised!

Christie Bowen from FT Wayne, IN

I recently purchased a 2012 Fleetwood Tioga 31N from Tom Raper in Richmond. I wanted to write a letter to express my strong thoughts on both our salesperson, Jordan Marowelli, and with the service we received at your service center. Jordan Marowelli was a joy to work with. He greeted us from the very first day with a smile and a can-do attitude, as we shared with him early on that we would not be looking to purchase an RV for several months, but wanted to ensure that we found just the right one for us. We met Jordan in August of 2013, and it is only because of his courtesy, honesty, and dedication that I decided that I would not go elsewhere during my search, but was determined to make a purchase from him. Jordan met with us upwards of five times before he found the perfect RV for us. Each time he was enthusiastic and spent plenty of time with us: he answered all of our questions and ensured that we were well taken care of. I would recommend Jordan as a salesperson to anyone looking to purchase an RV. From start to finish, Jordan was professional and a pleasure. He even wnt above and beyond his job to join us on a weekend camping adventure and teach us to use our RV before our upcoming three month trip. I can't say enough how much we appreciated this He deserves both praise and recognition for taking the extra mile.

We also thoroughly enjoyed and felt well-taken care of by John and Larry in your service department during our first walk-through. We always enjoyed chatting with john every time we visited the service department.

Edward and Norma Nikkola from Fairborn, Ohio

Dear Tom Raper RVs,

All of your people were very professional, helpful and friendly. We traded the 31' Hi-Lo we bought from you on the Dutchmen Kodiak we bought today!

We especially appreciated the pick-up in Ohio and the transport to your Richmond location. That really took a load off our minds. Thank you so much.

Carol and Ivan from Indiana

Dear Barry, (Richmond Sales Associate)
We had such a good time and really can’t thank you enough for all you did. It is without a doubt the best rally we have gone to and I suspect the best Heartland has ever had.

Carol and Ivan
Discovery Heartland Club Organizers

Randall and Patricia Bergstrom from Nashport, Ohio

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Dear Tom Raper RVs,

We recently purchased a 1995 American Eagle Motorhome with the help of your sales representative Kim Smith.

We told her what we were looking for and she focused in on exactly the options we really wanted.

We are thrilled with Kim and Tom Raper Rvs as a company. Thank you for a beautiful RV and the best customer service in the industry.

Randall and Patricia Bergstrom. Nashport, Ohio

Maribeth Hays from Camden, Ohio

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Dear Tom Raper RVs,

Our experience with Tom Raper has been great. We purchased our first used 1984 pop-up campers from Tom Raper in 1990 and used it until 2006. We traveled all over the country with it, as our children grew up.

We literally wore the springs off of it then purchased a 2280 in 2006 and had several trips west.
We now are upgrading to a Roo. Two sons have purchased Rockwood pop-ups from Tom Raper. We camped together in Colorado this summer.
Tom Raper RVs has given great service to all of us.

Sincerely,

Maribeth Hays- Camden Ohio

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Calculate Freight for Delivery

Delivery is a flat rate of $100.00. Freight charges are $2.50 per mile.

Distance:  2074.12 miles.

Estimated Cost:  $5185.3

This tool is available to estimate freight and delivery and give you a general idea of costs. Our delivery cost and/or per mile costs can change without notice. Final freight and delivery costs will be calculated with your deal. Costs are calculated based on the zip code distance from your location to ours.

 

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